From wowing a customer with outstanding communication and service to canceling a day off to make sure freight got updated and booked, our May STRIVEr took the lead and adapted his schedule to make sure logistics customers were taken care of. Read how Brian Eichelberger’s expertise and flexibility earned him the May STRIVEr award.
It’s always a joy to hear about a customer’s positive experience. When Ryan McCarty and Brittanie Oolman learned about an issue with a wholesale hose and valve order, they didn’t hesitate to take the lead and correct the issue. Here’s the customer feedback and the nomination that earned Ryan and Brittanie the April STRIVEr honors.
When a customer was on the verge of not being able to make feed due to a shortage of salt, they called our feed team for an emergency load. Despite the challenge of winter weather, our March STRIVEr stepped up to the challenge. Read the full nomination that earned dedicated delivery driver Mike Bowlin the March honor.
One of the advantages that come with our diverse fleet of vehicles is our in-house maintenance. Ask any truck driver around here and they’ll rant and rave about our service technicians in the truck shop. Our February STRIVEr is no stranger to service calls but more importantly, Garrett Kline’s willingness to get a vehicle back on the road is second to none. When a truck needed to be repaired on a Sunday to get a driver out, Garrett quickly responded and is taking the STRIVEr honor for exceeding expectations.
When we define the Stutsman difference it always comes back to the experience our employees create by going above and beyond, and the core values that drive how we serve customers, the community and fellow employees. Each month we celebrate those employees who fully embrace these Stutsman core values through the STRIVEr program. These monthly STRIVEr winners then become finalists for the STRIVEr of the Year and are voted upon by fellow employees at the completion of our fiscal year. Our 2022 STRIVEr of the Year went the extra mile and set the bar higher to help a stranded driver. We are excited to announce Brian Weeber, truck shop foreman, as the 2022 STRIVEr of the Year.More
When a pipe burst and created an enormous puddle in the retail center over the holiday weekend, it made for a not fun first day back. But Jacob DeLay was quick to act, calling in Logan Stutsman, Nick Smith, John Yoder, Garrett Sexton, Chandler Reid and Adam Grove to help take care of the colossal mess. From taking the lead to valuing collaboration this group went to work and got the water cleaned up which earned them the December STRIVEr honor.More
Each of our employees adds value to the company by bringing their own set of skills, experience and background to work every day. For our November STRIVEr, her experience in banking helped her step up to help the accounting department during one of their busiest times of year. Congratulations to Tarah Bean, logistics billing/collections specialist, for earning this month’s STRIVEr award! Read her full nomination below.More
If you give our October STRIVEr a GoPro, chances are you’re going to get a lot of b-roll footage. And that’s okay, because the footage successfully documented our time at the 2022 Farm Progress Show and made for a few really good TikToks. Here’s how Jacob DeLay, flow control and electronics technician exceeded expectations and earned the October STRIVEr honor.
With little review and guidance, our September STRIVEr took the lead to make sure our logistics division was handling claims issues. Heidi Smith, carrier development manager, exceeded expectations by not only tackling those pending claims but took the time to develop a procedure that we use today. Read Heidi’s nomination that earned her the September STRIVEr award.
We’ve all been there: trying to catch a business before it closes. That’s exactly the story for a couple of our drivers last month. When they found out they couldn’t pick up their truck by closing time, they called on our August STRIVEr to help them out. By setting the bar higher and valuing collaboration, over-the-road driver Marty Watts didn’t hesitate to help them out.
