October STRIVEr: Mark Gilbaugh
We love hearing from customers who had a positive experience! When one of our feed customers was experiencing difficulty with their skid loader, Mark Gilbaugh helped them unload lick tubs by hand. Here’s the nomination that earned him the October STRIVEr honor.
Nomination
“At his last delivery stop of the day, Mark Gilbaugh helped a customer experiencing problems with their skid loader. By collaborating with our customer, he exceeded expectations by unloading 12 lick tubs that were 200 lbs. each. The customer called that day to let us know Mark really went out of his way to help and didn’t hesitate to lend a hand. Thank you for setting the bar higher, Mark! It is always a pleasure to see Mark when he returns at the end of the day. His humor and smile are always appreciated!”
Values Represented
Exceed Expectations | Value Collaboration | Set the Bar Higher
Other October Nominations
Kevin Flynn | Truck Shop
Joann Auld | Stutsman Logistics
What is the STRIVEr program?
The Stutsman STRIVEr program is about celebrating the employees who epitomize our core values in the mission to serve customers, fellow employees and the community for success. Although most nominations come from fellow employees, we love when customers have a success story to share as well!
Have you seen a Stutsman employee exceed expectations like Mark? Nominate them for STRIVEr of the Month here.